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We deliver internationally with free shipping on orders over 500 USD by VNpost 

 

Shipping Methods and Timeframes:

1.    Processing Time: All orders typically require 1-2 business days for processing before they are shipped. Orders placed during weekends or holidays may require additional processing time.

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2.    Shipping Options: We offer the following shipping options within the Vietnam:

·       Standard Shipping: Estimated delivery within 3-5 business days.

·       Express Shipping: Estimated delivery within 1-2 business days.

Please note that shipping times may vary based on your location and the shipping method selected.

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3.    International Shipping: For our international customers, we offer international shipping options, and delivery times may vary based on the destination and shipping method chosen. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

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Shipping Costs:

Shipping costs are calculated based on the selected shipping method, the destination of the order, the weight and dimensions of the package. You can view the shipping cost for your order during the checkout process before finalizing your purchase. Click here for shipping cost from DHL…

 

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.

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Shipping Restrictions:

·       We currently ship within the Vietnam and international destinations. Please ensure that your shipping address is accurate and complete to avoid delivery delays.

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Lost or Delayed Shipments:

In the rare event that your order is lost or delayed, please contact our customer support team at losilk.vn@gmail.com . We will do our best to assist you.